Genuine 925 Sterling Silver
Our jewellery is made from authentic 925 sterling silver, unless clearly stated otherwise.
Checked Before Dispatch
Every piece is checked before leaving us and should be free from manufacturing faults at the time of dispatch.
Clearly Marked 925
Every piece carries a 925 stamp, identifying its sterling silver fineness.
If Something Isn't Right, We'll Put It Right
Every Silversmiths piece is covered against manufacturing faults for 6 months from purchase.
Register your jewellery and we'll extend your cover by a further 6 months, giving you up to 12 months of protection.
If you believe your jewellery has developed a manufacturing fault, contact our team. Once inspected and confirmed as faulty, we may repair, replace or refund the item as appropriate.
View full warranty terms
What Our Guarantee Doesn't Cover
Like all jewellery, sterling silver needs reasonable care. Our guarantee doesn't cover:
- general wear and tear, including scratches, tarnishing and natural dulling
- accidental damage, misuse or unauthorised alterations
- loss of stones, components or parts resulting from accidental damage or mishandling
Tarnishing is a natural characteristic of sterling silver and isn't a manufacturing fault.
Regular cleaning and appropriate storage will help keep your jewellery looking its best.
For more information read our Silver Jewellery Care Guide